Privacy Policy

Preface

This Privacy Policy applies to personal information collected (1) online from individuals by Bitterroot Recycling LLC and its affiliates (collectively, “Bitterroot Recycling”) to register for products or services through its U.S.-based websites, microsites, online forms, mobile sites, or mobile apps that expressly adopt, display, or link to this Privacy Policy (collectively, our “Sites”), (2) on Bitterroot Recycling’s social media site pages, such as Facebook, Twitter, LinkedIn, Instagram, or others (collectively, our “Social Media Pages”), and (3) through other offline channels. This Privacy Policy describes the types of personal information we may collect, how we may use the information, with whom we may share it, and your rights and choices available regarding our use of the information. This Privacy Policy also describes the measures we take to safeguard the personal information and how you can contact us about our privacy practices.

  1. What information do we collect?
  2. How do we use the information we collect about you?
  3. Advertisements
  4. Embedded content from other websites
  5. We DO NOT sell or rent your personal information
  6. How long we retain your data
  7. What rights and choices do you have regarding your information?
  8. How does Bitterroot Recycling secure your information?
  9. Will this Privacy Policy change?

INFORMATION WE COLLECT

TLDR: We only collect your personal information directly from you (such as when you submit a form on our site). We do not collect info from third parties. We do not use cookies or similar technologies.

The long version: We may ask you to provide information about yourself directly to our Sites and/or Social Media Pages. Personal Information is defined as any information that, either directly or indirectly, can be used to identify a specific individual. Examples of Personal Information you may be asked to provide include your name, age, email address, service address, mailing address, telephone number, usernames or user IDs, passwords, billing and payment information, credit/debit card numbers, bank information, communication records, purchase and order information, personal preferences, demographic information, and information related to customer service matters, customer satisfaction surveys, or promotions.

We ask for and may collect personal information from you when you submit web forms on our Sites or as you use interactive features of the Sites, including: participation in surveys, promotions, customer support requests, or otherwise communicating with us.

Our Privacy Policy does not cover the privacy and security practices of the social media sites on which Republic Services has its Social Media Pages. Please note that you may choose not to provide us with certain requested information, but then you might not be able to take advantage of some of the features on our Sites.

HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?

We only use the information you provide us to fulfill the requested service, such as a recycling pickup service, customer service, payment processing, communicating with you regarding upcoming changes, reminders, or promotions and protecting against fraud and other illegal activity.
We do not use cookies.

ADVERTISEMENTS

We do not pay for or display advertisements. An occasional email about a new service may be the extent of our advertising.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. This is not something we control.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We DO NOT sell or rent your personal information for monetary compensation

That goes against every fiber of our existence. We will never monetize your personal information. However, we may be required to share your personal information in the course of business (such as for Stripe to process your online payment, maintaining customer database, verify your application for employer, administer emails, etc). We may disclose your personal information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws or government regulations, comply with legal process or law enforcement requests, commence legal actions for violation of our website Terms of Use, or to protect rights, safety, or property of Bitterroot Recycling, our users, or others.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights and choices do you have regarding your information?

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may request access to, or correction or deletion of, your personal information by submitting a request to contactus@bitterrootrecycling.com

How does Bitterroot Recycling secure your information?

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. 

Stripe is our financial services provider which offers far stronger encryption and information safeguards than we could ourselves. Please refer to their privacy policy for more information. We don’t endorse and may not have any affiliation with third-party sites, including Stripe, and we do not control and aren’t responsible for their Internet and web practices. Whether the third-party content appears within our Site environment (like a map frame) or you leave our Site for another website to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their terms of service and privacy policies if you have any questions about their practices.

Will this Privacy Policy change?

We may make changes to this Privacy Policy at any time account for new or changing circumstances, so please review it periodically. If we make a material change to our information collection, use, or disclosure practices specified in this Privacy Policy, it will be applied only to information collected on a going forward basis. 

If you have any additional questions, comments, or concerns please reach out to contactus@bitterrootrecycling.com

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